2015

Thanks for the great service.  The installation is excellent and I love the vacuum!  Thanks too for the invoice.

Regards,

Cairine Green

 

Hi Alan

Good morning. I meant to text/email you to THANK YOU for the guys coming out on Thursday to do their work on the wiring. They are very efficient hard workers.

Cheers,

Lynn Works

 

2014

I recently purchased a custom home and had the pleasure of using Grohovac Installations to set up my home theatre and sound systems. Alan, the owner, went out of his way to help me select the ideal speakers, amplifiers and televisions. The installation went seamlessly, and the sound and picture are incredible. The surround sound is perfect for movies, including the clearest center channel I have ever heard. Streaming from ITunes is very easy and the internet radio on my amplifier is top notch. For music, the sound quality rivals system worth two or three times as much. Most importantly, Alan and his staff have provided excellent ongoing service, responding quickly to any of my questions.

Your truly,

James Clapp

 

Joel,

My compliment to Chris and Jason who were prompt, courteous and extremely helpful.  The expertise they demonstrated on site proved very resourceful as they made a difficult job look easy.  They were solution focused and found viable solutions to any hurdles encountered.

Gabriel B

 

To Other TechnoPhobes:

I used Grohovac Installations for the rough-in wiring and end completion of various components of my new home in the Uplands, including vacuum, security, telephone, cable and all speaker/t.v./stereo components for the home.  From the beginning of my dealings with Alan Grohovac, president of Grohovac Installations, I admitted that I was a raging technophobe and that I preferred to continue to use my VCR and old equipment to run my stereo and television programming.  Alan slowly convinced me to consider some new technology.

Reluctantly agreeing to try the recommended Control 4 and PVR equipment in our new home, I will now have to admit that it is more user friendly that even I had expected.  Team Grohovac( Alan, Joel, Chris and Jason ) gently and slowly explained the system to me in the home and worked with me in learning how to use the new remote controls.  The most interesting thing about this new technology is that each time I asked for the system to do something I wanted, Team Grohovac was able to program this request into the control box.  After using the new system in our home for 2 months, I feel comfortable in recommending the Control 4 and Alan’s recommended equipment to any and all other technophobes.  Lastly, I would also recommend Grohovac Installations as a quality and responsive after sales provider of rough-in wiring and end components.

Barry Hersh

 

Alan,

Just wanted to say great job and professional service,  Will use you again for other projects and also think about the security system.

When done if the new buyer wants us to install a vacuum we will give you a call.

Thanks again,

Scott and Joanne

 

Hi Joel,
Thanks so much for your efficient and competent work on my vacuum system. Received your invoice and will mail a cheque today.
Cheers, Freda Dewar

2013

When building our new home recently, we chose Grohovac installations for our built-in central vac system, and I must say we were very glad to do so. Installation during construction was very professionally done with no fuss or mess.

The system has proved very reliable, with no concerns or problems. My wife is particularly delighted with the baseboard vents which are all she needs for sweep-ups in between regular weekly vacuuming.

We are very pleased with our grohovac!

Peter Callegari

 

Hi Joel

Thanks for your excellent service Jason as always did a great job.

We will send a cheque in the mail right away.

Our house has full wireless coverage, thanks.

Cheers

Steve Diskin

Alan,

We want to thank you and your installation crew for the superb job that you did in creating the wonderful entertainment areas in our home. The video & sound system is nothing less than spectacular; it is everything you said it would be. We couldn’t be any more pleased with the quality of work that you guys did. Thank you for the excellent workmanship- you certainly know how to create audio and video magic. We have and will continue to speak about the great job you did for us.

Don & Lori Savostianik

Sidney, BC

When we built our new home we used a certified Control 4 installer in the Victoria area and we believed that this designation was sufficient. However, after almost a year and a half we were still experiencing equipment failures and other problems. When I called Grohovac Installations, Alan came to our home very quickly to assess the situation; after identifying a couple of incorrect installation procedures, he sent Jason to perform the necessary modifications. He did the work but went beyond this and provided us a link between a specific internet radio station and the control 4, something that we were told was not possible. Jason also explained the system to my wife in such a way that she now feels comfortable using the system. For their knowledge and professionalism I would certainly recommend them for anyone who wants a stress free installation package.

Chris Beck

2012

Hi Peter

Just wanted to thank you for your quick service in fixing my central vac system. Also wanted to comment on the young man who made the service call.

He was very helpful and polite and sure did know his business. It is nice to see, in this day and age, such a nice friendly young man. I know he will do well in your company.

I will send your payment asap. Thanks again!

Marj Johnson

Alan

Thank you very much for the swift install. The product you recommended is excellent. We couldn’t be more pleased. Your installer was terrific. He was extremely knowledgeable, polite and professional. As a service business owner myself, I can only hope that my staff are as courtious and pleasent on a job site as he was. Thank you again.

Sincerely,

John Dorricott

General Manager & CEO

Price’s Lock & Safe

“Trusted Since 1895″

Hello and thank you SO much for our new addition – loving it so far. The installer was fabulous – professional and asked all the right questions prior to making decisions.

Thanks again!

Erin J. Solbakken, B.Comm., C.A.

SOLBAKKEN | Chartered Accountants

“Grohovac Installations did an excellent job of retrofitting central vacuum outlets in my home. The installer was professional & efficient, and the workmanship is excellent.”

Stephen Salter

November 2011

Dear Grohovac Installations,

Thank you for all your support during construction of our last two new homes. I am writing this letter in praise of the excellent service we have received from you with the installation of our home stereo system. The Geek Squad from Future Shop was unable to install our 2 zone, surround sound system. You did so successfully and we are pleased with the results. We will use your services again in the future.

Sincerely,

Mike Giordano

301 Greenmansions Place

October 2011

My new vacuum ROCKS!!! It is so good, it’s like a work out the suction is so much, haha!! Thanks so very much.

Warm Regards,

Jessica Velikovsky

August 2011

Hi Alan,

Your guys did a great job in providing a solution for my home entertainment system. Would recommended your firm to all my clients.

Thanks for everything.

Brad Hendry

Hendry Swinton McKenzie

Insurance Services Inc.

To Whom it May Concern:

Just a quick note to thank you for taking care of my vacuum cleaner problems so promptly and efficiently. My first contact at your company was Peter who was very encouraging and helpful which immediately instilled confidence in your company as I had never dealt with Grohovac Installations before. Moving into a new house and discovering that the central vacuum system does not work was more than a little distressing. I quickly realized that it had never been serviced and the dirt canister was so full that we had difficulty removing it. I am very grateful to Joel who came out to the house and went the extra mile to ensure that everything was working after the vacuum was serviced. He was very polite and took the time to explain the filtration system to me as well as checking everything out to my satisfaction before he left. I sincerely appreciate people in the service industry who treat me with respect especially when I am dealing with the unfamiliar and Joel was superb!

Thank you!

Deirdre Corcoran

Hi Alan

We just wanted to let you know that our AV system is working amazingly well. Thank you so much for coming in and not only fixing someone else’s work, but making so many significant improvements to our system. The remote you supplied us with for upstairs is simple and easy to use, and allows us to utilize all the AV systems with ease. The sound system now sounds as it should, and we have really appreciated being able to access our music in several different rooms as well as outside. The remote control for the children’s use is also much simpler than the previous system and they are very happy with that as well. All in all a huge success and we will come to you again, as it is likely we may add to our AV needs in the future.

All the best, Saul and Nicola Proctor

June 23, 2011

I just wanted to write to say how impressed I was with the service and efficiency of Joel who came to our home and with same day service cleaned and repaired our vac-u-flow system.

I have never had a system like this so he took the time to show me how to keep it clean and working properly.

Thank you Joel, this company is very lucky to have you representing them.

Rita Paterson

Feb 2, 2011

The vacuum works great and I’m very pleased to have a quieter model..

Thanks you for the quick service. Love your company and will spread the word. I’ll probably stop in on Friday after work to pay.

Janine

Al,

Thank you for your email and your follow-up call which we listened to during another power outage!!

Fortunately whatever you did to remedy that touch pad of 4 items in the den off the main living area is still working after the second power outage.

Hope our payment cheque has been received in the mail.

We would like to wish and your staff a festive Christmas season and we would like to thank you for your great service throughout the year.

Take care

Rosemary and David

December 2, 2010

Thanks Peter,

We appreciate you being able to fit us in as quickly as you did. I’ll put a cheque in the mail to you this morning.

Just want to add that the fellow you sent over to do the work was excellent.

Cheers,

Linette

September 2010

Hi Alan,

Just a quick note to thank you for both the installation of my vacuum system and also my in-wall surround sound system.

Not only am I happy with them both, but the men that did the work were conscienscious, meticulous and a couple of great guys! Sometimes it is good to know that when you cannot be there the quality of the experience is none other than excellent.

Thanks again,

Cheryl Relf

ps. I am loving the ONE remote that took the place of the other three!

We had our a central vacuum system in our previous house installed by another provider. We had frequent problems with things getting stuck in the pipes until we called Grohovac. They came and redesigned the corners so that things didn’t get stuck.

We had Grohovac install the vacuum system in our current house over 15 years ago and is has been flawless. We have never had anything get stuck in the pipes. We have always received good advice and good products from this company.

I would advise anyone thinking about having a central vacuum system installed to call on Grohovac.

Debra Swain,

Dear Alan,

Thank you for your most impressive service this morning. While waiting for my repairs, I mentioned my dissatisfaction with the Beam installations in previous homes, and you asked for a testimonial of my experience.

From my perspective, Beam’s™ sole competitive advantage is their branding/product name, which, as you mentioned, has become synonymous with the product generic. This is unfortunate for consumers because what is sorely lacking is after-sales service of a product with too many problems. The multitude of distributors in Toronto only seemed to care about the initial sale. I never found one that I stayed with: each problem was expensive, timely to resolve, and left me vowing not to return. Over a period of approximately 25 years, we had far too many problems with the power-heads: either the belt broke, or the mechanism was clogged with debris, which I felt should have been sucked up. What repair was done did not last long enough, and I had to purchase several power-heads over that period. After using your Airstream for about two years now, there just is no comparison to the superior suction of your product. I would not recommend Beam to anyone: what would initially seem a price advantage in their favour does not yield the necessary value over the life of the product.

Allen, if your potential customers are not convinced by the strength of my concerns with Beam, then please also use this testimonial as a reference to your superior industry and product knowledge, and the outstanding level of service which I received today. I will not go anywhere else for issues with, or purchase of, a central vacuum system.

I wish you and your staff continued good success with what is a wonderful business model to watch in operation.

Sincerely,

Dennis Hansen

Hi,

just to let you know that Joel did a great job and I am delighted with my new vacuum system.
I am just in the process of filling out the Warranty and was wondering where I would find the Product serial # ?Joel took the box away with him so would it be on the canister somewhere?
thanks again for great service and will pass as much business your way as I can.

regards,

Rhonda Hebb

Dear Alan,

We wanted to pass on our thanks to you and your staff at Grohovac Installations. We have always had excellent service any time we have needed repair.

We would especially like to thank Joel. I was not able to stay while he installed the new motor. Upon my return, all his work was completed in a very clean and professional way. Please pass on our thanks to him.

Sincerely,

Richard & Jill Pollard

Dear Al,

As usual, you guys solved the problem, at no cost to us, yous guys are the greatest. Anyone else would have sent a tech out and charged us a service call. Thanks so much. We love the central vac you installed for us and wish we’d put it in years ago….

Sincerely,

The Keens

David and Maureen

Copsewood Place

Hi Alan

“Grohovac Installations responsibly and efficiently advised us on our audio, video and smart home wiring systems for our new home. We communicated very well and found the appropriate systems for our situation. All products were expertly installed on a timely and fair basis. We are pleased with the results and highly recommend their services.”

S Diskin

Hi, Alan.

We had Grohovac install the vacuum system in our current house over 15 years ago and is has been flawless. We have never had anything get stuck in the pipes. We have always received good advice and good products from this company.

I would advise anyone thinking about having a central vacuum system installed to call on Grohovac.

Debra Swain

Dear Alan,

Thank you for your most impressive service this morning. While waiting for my repairs, I mentioned my dissatisfaction with the Beam installations in previous homes, and you asked for a testimonial of my experience.

From my perspective, Beam’s™ sole competitive advantage is their branding/product name, which, as you mentioned, has become synonymous with the product generic. This is unfortunate for consumers because what is sorely lacking is after-sales service of a product with too many problems. The multitude of distributors in Toronto only seemed to care about the initial sale. I never found one that I stayed with: each problem was expensive, timely to resolve, and left me vowing not to return. Over a period of approximately 25 years, we had far too many problems with the power-heads: either the belt broke, or the mechanism was clogged with debris, which I felt should have been sucked up. What repair was done did not last long enough, and I had to purchase several power-heads over that period. After using your Airstream for about two years now, there just is no comparison to the superior suction of your product. I would not recommend Beam to anyone: what would initially seem a price advantage in their favour does not yield the necessary value over the life of the product.

Allen, if your potential customers are not convinced by the strength of my concerns with Beam, then please also use this testimonial as a reference to your superior industry and product knowledge, and the outstanding level of service which I received today. I will not go anywhere else for issues with, or purchase of, a central vacuum system.

I wish you and your staff continued good success with what is a wonderful business model to watch in operation.

Sincerely,

Dennis Hansen

Hi,

just to let you know that Joel did a great job and I am delighted with my new vacuum system.
I am just in the process of filling out the Warranty and was wondering where I would find the Product serial # ?Joel took the box away with him so would it be on the canister somewhere?
thanks again for great service and will pass as much business your way as I can.

regards,

Rhonda Hebb

Dear Alan,

We wanted to pass on our thanks to you and your staff at Grohovac Installations. We have always had excellent service any time we have needed repair.

We would especially like to thank Joel. I was not able to stay while he installed the new motor. Upon my return, all his work was completed in a very clean and professional way. Please pass on our thanks to him.

Sincerely,

Richard & Jill Pollard

Dear Al,

As usual, you guys solved the problem, at no cost to us, yous guys are the greatest. Anyone else would have sent a tech out and charged us a service call. Thanks so much. We love the central vac you installed for us and wish we’d put it in years ago….

Sincerely,

The Keens

David and Maureen

Copsewood Place

Hi Alan

“Grohovac Installations responsibly and efficiently advised us on our audio, video and smart home wiring systems for our new home. We communicated very well and found the appropriate systems for our situation. All products were expertly installed on a timely and fair basis. We are pleased with the results and highly recommend their services.”

S Diskin

Hi, Alan.

Thanks for the invoice – I’ll mail you a cheque for the TV and installation today.

Just wanted to say that I am very pleased with the work that your company did for us at a reasonable price. I will recommend Grohovac Installations highly, to anyone that is looking for similar help.

Don McLeay

Thanks for the installation.

Your staff were great to work with and I have been recommending you to many clients and friends. My wife loves the TV in the kitchen.

Thanks again

Yours truly,

Erik Solbakken, B.A., C.A.

Partner

Field & Company